• randon31415@lemmy.world
    link
    fedilink
    English
    arrow-up
    28
    arrow-down
    1
    ·
    14 hours ago

    Authentication for my work email: Enter 28 character password, receive sms, enter message, log in

    Authentication for my Battle.net account:

    -Enter email made before 2000 because they don’t let you change email

    -Enter password

    -Get rejected

    -Solve CAPTCHA

    -Try backup passwords, get rejected

    -Request new password

    -Send request to 24 year old email

    -Try to log on to 24 year old email, email is suspicious and sends Authentication request to my newer email

    -Open newer email, Authenticate older email

    -open old email, Put in code to battle.net

    -Battle.net requests Authenticator code from Battle.net app

    -Open battle.net app (no requests)

    -Try manual code, doesn’t work

    • Realize Battle.net app Authenticator not connected

    -Try to connect Battle.net app Authenticator to account

    -Realize you cannot connect Authenticator without signing in AND signing in requires Authenticator

    -Close Battle.net app

    -Open Blizzard Authenticator

    -Close warning that this app got depreciated in January

    -Enter manual code

    -it works

    -Attempt to change password to password I first attempted

    -Won’t let me use same password

    -Try logging in using that password

    -Still doesn’t work - Solve one more CAPTCHA

    -Change password to backup password and back to original password - have to solve 2 more Captchas

    -Finally works

    -Log in

  • Chaotic Entropy@feddit.uk
    link
    fedilink
    English
    arrow-up
    6
    ·
    edit-2
    12 hours ago

    So many services still don’t even offer 2FA at all. Any service that stores payment information and PII without any 2FA options, let alone a secure one, at this point are a disgrace.

    • Agent641@lemmy.world
      link
      fedilink
      English
      arrow-up
      9
      ·
      edit-2
      14 hours ago

      Something you know, something you are, something you have, and something you saw in a dream once when you were a kid at summer camp during a feverish Dr Pepper-overdose-driven fitful sleep at age 12.

  • finitebanjo@lemmy.world
    link
    fedilink
    English
    arrow-up
    25
    arrow-down
    2
    ·
    edit-2
    1 day ago

    The end of an era.

    Or actually, probably not until we redo whole cellular phone technology works and kick out all the bad actors using SS7 vulnerabilities for stuff like spoofing numbers and stealing messages. We really shouldn’t be using a 45 year old system for almost all communications.

    • Agent641@lemmy.world
      link
      fedilink
      English
      arrow-up
      8
      ·
      edit-2
      14 hours ago

      Use Telegram.

      Not the app, the 200 year old wire radio messaging system based on Morse code, E2EE (Elderly man to Elderly man Enciphered)

      • finitebanjo@lemmy.world
        link
        fedilink
        English
        arrow-up
        1
        ·
        14 hours ago

        I guarantee you that is the opposite of a solution, old man encryption is very easily hacked by other old men for spoofing, redirecting, or listening.

    • Routhinator@startrek.website
      link
      fedilink
      English
      arrow-up
      62
      arrow-down
      1
      ·
      2 days ago

      The problem for me is that most Canadian Banks give you the choice of SMS or their shitty adware filled bank app that relies on Google Play Services and wont implement TOTP so I can use a true MFA app. And Im done with being forced to accept user policies I don’t agree with to do shit, and most of all done with Google Play Services on my device 😑

      • john89@lemmy.ca
        link
        fedilink
        English
        arrow-up
        7
        ·
        edit-2
        19 hours ago

        Should be illegal to put ads in something as crucial to day-to-day life as a banking app.

        If it’s not illegal, then everyone is going to do it and we won’t have the “choice” that crapitalists love to tout so much.

        • Routhinator@startrek.website
          link
          fedilink
          English
          arrow-up
          1
          arrow-down
          1
          ·
          edit-2
          15 hours ago

          Its supposed to be illegal for banks to be in “sales” but my wife was working for BMO and they were forcing her to prioritize outbound cold calls ans upselling products the customer didnt need and would clearly be bad for their financials as a Personal Banking Assistant. The conflict of interest was so great it stressed her right the fuck out and she had to take leave and start therapy. Her MS also spiked likely due to the stress levels. She was there to help people, and she made the bank earn loyal customers and they willing got more products from the bank because she helped them. She was the top performer at the bank if she just let her do the job she was there to do, but instead her boss started ragging on her daily about her cold calling numbers and forcing her to cancel necessary appointments and focus time to deal with customer requests and instead prioritize sales.

          In the end her numbers dropped, her customer satisfaction dropped, and her MS got worse from the stress and she’s now on long term leave, uncertain if she’ll recover her focus and able to go back to work. Her neurologist has said she cannot go back for now.

          Not sure how that bullshit helped the bank, but I can sure see how I didn’t, and I may be wrong but I think there are laws against it.

          Also worth noting that this change in tactics happened right at the same time BMO took all their “we’re here to help” signage down. Brings so many memories of Google dropping the “don’t be evil”. Everything that came after in both cases was shit.

      • oldfart@lemm.ee
        link
        fedilink
        English
        arrow-up
        10
        ·
        2 days ago

        My bank prides itself being the first in the country to support yubikeys for 2fa. I was so happy until i learned it’s just for logging in, transactions are still confirmed by SMS or their app. And security experts all say it’s better this way, using a regular 2fa solution would be insecure because you wouldn’t know what you’re confirming.

        There really is no hope.

          • oldfart@lemm.ee
            link
            fedilink
            English
            arrow-up
            4
            ·
            2 days ago

            I’m not defending that madness, but that device doesn’t show who is the recipient. The argument was that this is protection against phishing sites pretending to be a bank, proxying your connection but sending it to a different recipient.

            Makes one wonder how much the user has to fuck up to end in such a scenario, and of it’s really worth transmitting everyone’s financial data in almost plain text over the air for this

      • HellsBelle@sh.itjust.works
        link
        fedilink
        English
        arrow-up
        19
        ·
        2 days ago

        Adding to this that my Canadian bank just updated their app and it doesn’t work with my older phone. So my only option is to use online services with SMS/call verification.

        It’s such a joy to know that my bank, who made $40.670 billion last year, takes care of every customer equally.

      • sugar_in_your_tea@sh.itjust.works
        link
        fedilink
        English
        arrow-up
        12
        ·
        2 days ago

        This is the main reason I switched to Fidelity here in the US. It’s a brokerage, but it does basic bank things, like checks, debit card, etc, and they support SymantecVIP, which works w/o Google Play Services. TOTP support really isn’t that hard, I don’t understand why banks are so slow in adopting it…

        • dan@upvote.au
          link
          fedilink
          English
          arrow-up
          1
          ·
          1 day ago

          In case you weren’t aware, Symantec VIP is just TOTP-OATH in a fancy coat. You can extract the secret and use it with any TOTP app. I use Authenticator Pro (now called Stratum) because it’s open-source and has a watch app.

          • sugar_in_your_tea@sh.itjust.works
            link
            fedilink
            English
            arrow-up
            3
            ·
            2 days ago

            They’re fantastic. :)

            The only negative stories I’ve heard are from people who really push the boundaries, like people day trading and whatnot. If you’re a regular user looking for a bank alternative, you should be good.

            Just know their branches don’t really have any banking services, so you can’t go there to withdraw or deposit cash, get a cashier’s check, etc. I keep an account w/ a local institution and transfer money as needed for banking services.

            • dan@upvote.au
              link
              fedilink
              English
              arrow-up
              2
              ·
              edit-2
              1 day ago

              I had a negative experience when initially setting up my account, because of TikTok. This group of kids who called themselves “Fidelity Boyz” discovered that you could deposit a fake check and immediately withdraw the money.

              So many people did this that they had to severely lock things down. For most customers, money transferred in either via check or via ACH pull (telling Fidelity to take the money from an account at another bank), was subject to a 16 business day (three weeks and one day) hold. Direct deposits (e.g. paychecks) were not affected, and ACH pushes (when you tell another bank to send the money to Fidelity) were eventually fine too.

              It was a big pain. The money I transferred was in limbo for a long time, after I had already switched all my auto-pays over to Fidelity, so I had to switch them all back until the money cleared.

              Now that that’s over, it’s great. I love that they reimburse ATM fees worldwide, and I’m a big fan of their basket portfolios product since it makes it so easy to rebalance a portfolio. Saves me from having to manually do a bunch of calculations, and I love that it has a fixed monthly price instead of being percentage based like roboadvisors.

          • dan@upvote.au
            link
            fedilink
            English
            arrow-up
            1
            arrow-down
            1
            ·
            1 day ago

            I’ve got one. It’s nice. The cash is automatically invested in a money market account, which is a bit like a high yield savings account.

        • Routhinator@startrek.website
          link
          fedilink
          English
          arrow-up
          1
          ·
          2 days ago

          Now you’ve got me wondering about this for Canada. Would be a pita to move mortgage and investments, but there must be a better way than the big banks.

  • Cocodapuf@lemmy.world
    link
    fedilink
    English
    arrow-up
    16
    arrow-down
    1
    ·
    edit-2
    2 days ago

    Since when was sms ever secure? My understanding is that messages are sent in the clear, meaning your carrier and the recipient’s carrier both have the opportunity to intercept messages.

    I mean that’s the message content, not the authentication, but still, sms is the opposite of secure, always has been.

    • brie@programming.dev
      link
      fedilink
      English
      arrow-up
      7
      arrow-down
      2
      ·
      2 days ago

      Not true. SMS is encrypted in 3G, LTE, 5G. Block cyphers like Kasumi and A/9 are used. SMS is reasonably secure, because it’s hard to infiltrate telecom systems like S7

      • john89@lemmy.ca
        link
        fedilink
        English
        arrow-up
        4
        ·
        edit-2
        19 hours ago

        because it’s hard to infiltrate telecom systems like S7

        cough You can pay a few grand and get access to SS7 networks.

        Might be out of reach for most of us, but we can rest assured that any and all security firms and goverrnment agencies have access to this information at a moment’s notice.

        • brie@programming.dev
          link
          fedilink
          English
          arrow-up
          2
          ·
          13 hours ago

          Simply paying is not sufficient. You need to be a telecom company, or a researcher afaik.

          In what world would the US gov care to get into your bank account? Or your Facebook account when it’s already tightly controlled?

        • brie@programming.dev
          link
          fedilink
          English
          arrow-up
          1
          ·
          14 hours ago

          Watch the video again to see how hard it was for Derrick to get access. He got it via his telecom/academia researcher contact.

      • Abnorc@lemm.ee
        link
        fedilink
        English
        arrow-up
        4
        ·
        2 days ago

        It’s hard, but not hard enough from what I’ve been able to gather. We should want something better IMO. I’m surprised that TOTP isn’t more common.

        • brie@programming.dev
          link
          fedilink
          English
          arrow-up
          3
          ·
          2 days ago

          S7 will be retired or extended with access control. TOTP apps don’t work for edge cases like broken phone. Dedicated token devices get lost. SMS will continue being the main solution for 2FA.

          • HotChickenFeet@sopuli.xyz
            link
            fedilink
            English
            arrow-up
            1
            ·
            14 hours ago

            You can use TOTP with multiple devices. For example with an app on your phone and something like KeePass on your laptop/desktop.

            Still not convenient since you don’t walk around with this in your pocket - but it doesn’t have to be just one point of failure.

            • brie@programming.dev
              link
              fedilink
              English
              arrow-up
              1
              ·
              13 hours ago

              What about people who only have one device? Kids, elderly, people with only work computer.

          • JasonDJ@lemmy.zip
            link
            fedilink
            English
            arrow-up
            2
            ·
            edit-2
            21 hours ago

            Nah what we need is good privacy-focussed companies getting into the public IAM space.

            You know how you can sign into stuff with your Google or Facebook account? And get a 2FA push to your phone?

            Like that. Except by a company with a shred of ethics and morality. Like Proton.

            I do also think that we all should have a cryptographically secure federally issued identity for official uses such as signing documents or signing into financial accounts and other things that must use your official identity, and not an online pseudonym. Like SSN but on a smartcard. Basically CAC or ECA but for general civilian use.

            • brie@programming.dev
              link
              fedilink
              English
              arrow-up
              1
              ·
              13 hours ago

              Proton is already used for identity management: OTP via email. They’ll implement OAuth if there’s enough demand for it. A company’s purpose is to be profitable, ethics side is largely irrelevant.

              Many countries already have digital government ID: Australia, Estonia, Russia.

  • Edieto12@lemmy.ca
    link
    fedilink
    English
    arrow-up
    13
    arrow-down
    1
    ·
    2 days ago

    id take email Authentication over sms Authentication if there was only them 2 let me use my 2facter app for the love of god plz i hate how banks use sms its like come on man

  • Uriel238 [all pronouns]@lemmy.blahaj.zone
    link
    fedilink
    English
    arrow-up
    53
    arrow-down
    3
    ·
    edit-2
    2 days ago

    Oh it turns out we needed NSA to do its actual fucking job after all rather than holding onto exploits for the surveillance state.

    Now — for the second time — we have an adversarial administration eager to weaponize government departments while Americans are vulnerable. Why? Because America is the good guys and would never abuse its extrajudicial powers (say, by detaining, rendering and torturing Americans with names similar to those of POIs.)

    We could have had twenty-four years of robust communications security developments if NSA didnt sell the public out like Judas.

      • Uriel238 [all pronouns]@lemmy.blahaj.zone
        link
        fedilink
        English
        arrow-up
        5
        ·
        2 days ago

        Extraordinary Rendition is the euphemism from the aughts from which the movie Rendition was titled. It means taking your detainee somewhere else, often across national borders, to a black site, usually to do things there for plausible deniability (e.g. we don’t torture in the United States )

        • sugar_in_your_tea@sh.itjust.works
          link
          fedilink
          English
          arrow-up
          4
          ·
          2 days ago

          Looks like I missed that movie, I’ll have to check it out.

          And I don’t think I’ve ever heard the term “rendering” used in that context, I guess we just used other terminology. Thanks!

  • someguy@pleroma.someotherguy.xyz
    link
    fedilink
    arrow-up
    211
    arrow-down
    1
    ·
    3 days ago

    @return2ozma @technology
    10 years ago, the Feds wanted backdoors to all of phones so they could read all of our text messages. Now, the Feds want everyone not to use software that has backdoors so the Chinese cannot read our phones. The Feds don’t want competition.

  • rarbg@lemmy.zip
    link
    fedilink
    English
    arrow-up
    65
    ·
    2 days ago

    Oh man it sure would be nice if the feds had the power to regulate something like this /s

    • da_peda@lemmings.world
      link
      fedilink
      English
      arrow-up
      54
      arrow-down
      3
      ·
      2 days ago

      They did. That’s the reason for this hack, they wanted Lawful Interception, they got their backdoor. It’s what professionals and privacy advocates said all along, if it exists it will be abused.

      • Encrypt-Keeper@lemmy.world
        link
        fedilink
        English
        arrow-up
        9
        ·
        edit-2
        2 days ago

        This isn’t a hack in the way you’re thinking of, nor is it a product of government mandated interception, or a back door. The salt typhoon event you’re referring to is nothing more than the tip of the iceberg of a much bigger problem, which is abuse of the dated SS7 system we’ve known about for decades.

          • capital@lemmy.world
            link
            fedilink
            English
            arrow-up
            9
            ·
            2 days ago

            Thanks for bringing receipts. In stark contrast to my experience on Reddit, Lemmings usually seem allergic to showing their work for some reason.

            • sugar_in_your_tea@sh.itjust.works
              link
              fedilink
              English
              arrow-up
              9
              ·
              2 days ago

              Yeah, I don’t get it. I go out of my way to provide sources even before being asked.

              What’s really frustrating is when others users criticize me for providing evidence that could be used to counter my claim. I’m not trying to win arguments, I’m trying to show my work so others can correct me if I missed something. I’m here to learn and educate, in that order, yet so many only seem interested in engaging in discussion that jives w/ their existing opinions. That was a problem on Reddit too, but at least someone would chime in w/ sources much of the time.

          • granolabar@kbin.melroy.org
            link
            fedilink
            arrow-up
            5
            ·
            2 days ago

            The public broohaha surrounding that event makes me think Apple is providing a back door and this psyop was to make people comfortable trusting Apple.

            Just a theory though. But apple is all proprietary so nothing is stopping them from doing whatever they want or what ever FISA order said.

            • Screen_Shatter@lemmy.world
              link
              fedilink
              English
              arrow-up
              4
              arrow-down
              1
              ·
              2 days ago

              I still don’t trust them, especially when they announced they were scanning images. I don’t really care their reasons for it, that’s intrusive. I can’t trust any closed source tech, no matter what they say.

    • Screen_Shatter@lemmy.world
      link
      fedilink
      English
      arrow-up
      16
      ·
      2 days ago

      SMS spoofing and SIM swapping have been around for ages. It was never secure and that’s always been known. The number of companies that rely on it despite sending me a zillion other fucking useless emails is too damn high! Email, or better yet, an authenticator app, are far more secure. Not perfect, but better.

      • shortwavesurfer@lemmy.zip
        link
        fedilink
        English
        arrow-up
        5
        ·
        2 days ago

        One big reason I’m hesitant to keep my money in banks is because banks think the best form of two-factor authentication is text message based 2FA and I’m like that’s barely any 2FA at all.

        • Screen_Shatter@lemmy.world
          link
          fedilink
          English
          arrow-up
          5
          ·
          2 days ago

          My banks are like that too. Of course I can’t speak to anyone who might influence that decision. Steam has better security than almost any other account I have. I appreciate them for that but it also seems ludicrous to me that my video games are more secure than my bank accounts.

          • shortwavesurfer@lemmy.zip
            link
            fedilink
            English
            arrow-up
            4
            ·
            2 days ago

            I keep my money in Monero. That way, it’s me who has to be targeted instead of an institution. And if I fuck up and lose it, it’s my own damn fault.

            • Screen_Shatter@lemmy.world
              link
              fedilink
              English
              arrow-up
              3
              ·
              2 days ago

              I have some crypto, some stocks, etc. For many things I still need standard banking though. Crypto just isn’t there yet. Maybe someday… But having money distributed is still smart either way, so I have many baskets for my eggs.

        • Screen_Shatter@lemmy.world
          link
          fedilink
          English
          arrow-up
          3
          ·
          1 day ago

          https://en.m.wikipedia.org/wiki/SMS_spoofing

          So, it’s not that the message itself is insecure, but the inability to verify the sender makes phishing attacks possible or similar things. I get a text from a random number saying “click this link to pay your bill!” And I don’t have any way to trust its legit.

          SIM swaps make it so people can take over your phone number temporarily and then generate 2fa requests to gain access to accounts. Doing the swap usually involves bribing someone or gaining access to a providers database by other means, but its been done a lot.

          There are ways to prevent this, but the most straight forward is using a MFA app. Barring that 2FA via email is the next best thing.

          • frostysauce@lemmy.world
            link
            fedilink
            English
            arrow-up
            1
            ·
            21 hours ago

            Forgive my ignorance, aren’t emails sent in plain text that can be read by any of the networks they are passed between? I’ve always been taught email is the least secure of any communication.

            • Screen_Shatter@lemmy.world
              link
              fedilink
              English
              arrow-up
              2
              ·
              17 hours ago

              I’m not a security expert so my ability to explain is limited, but no, emails have long used encryption protocols like SSL to prevent such problems. However, your email provider may scan and read your emails. That’s not much different than a text message service reading those messages, but you can choose your provider. From what I can tell proton.me is the way to go for resolving that issue - they provide encryption which prevents their own machines and employees from being able to read your messages and other data. Otherwise, your email is basically as secure as your passwords are.