But take a look at computing and UX in general. There is a reason that a common refrain at the college and entry level job levels is “These kids don’t know what a folder is because they are used to everything at the top level”. And… there are very good reasons to not deal with folders in google drive or whatever. Hell, everyone lamented the loss of the start menu but how many of us still just do “winkey, ‘makemkv’” or whatever to launch something? Which is how you get thought processes that hide that until they are outright gone.
And the same with error messages. Hell, I was in a meeting not too long ago where we had a very serious discussion about whether we should even still emit error data to the console for an application when NOBODY ever thinks to copy and paste that. So what are we gaining when the first day of any support ticket is “Okay… can you get me this file from this folder? Okay, open up explorer and click this box and type c colon slash…”
Agreed.
But take a look at computing and UX in general. There is a reason that a common refrain at the college and entry level job levels is “These kids don’t know what a folder is because they are used to everything at the top level”. And… there are very good reasons to not deal with folders in google drive or whatever. Hell, everyone lamented the loss of the start menu but how many of us still just do “winkey, ‘makemkv’” or whatever to launch something? Which is how you get thought processes that hide that until they are outright gone.
And the same with error messages. Hell, I was in a meeting not too long ago where we had a very serious discussion about whether we should even still emit error data to the console for an application when NOBODY ever thinks to copy and paste that. So what are we gaining when the first day of any support ticket is “Okay… can you get me this file from this folder? Okay, open up explorer and click this box and type c colon slash…”
Log it to a text file instead.