• stappern@lemmy.oneOP
    33·
    1 year ago

    Basically it’s unusable connected to a tv the interface starts bugging out and going in slow motion… remote play doesn’t work properly or at all…

    Plus other stuff I probably forgot,I barely use this device.

    I restored the original firmware and tried all 3 software channels.

    And I’m being asked over and over “have you put the device in pairing mode?”

    Like wtf

    • Mambert@beehaw.org
      3·
      1 year ago

      Slow motion sounds like dropped frames, are you connecting it to a 4K TV?

      I’ve been using my steam deck about daily, what software channels are you referring to?

      I have never used steam’s remote play so I am unable to diagnose or help with that issue.

        • OsrsNeedsF2P@lemmy.ml
          9·
          1 year ago

          Except for posting logs

          Honestly, if you were as useless right now when talking to support, I’m not surprised they told you to kick it

          • stappern@lemmy.oneOP
            29·
            1 year ago

            How is posting a chat log gonna fix my issues???

            I’m not gonna post my private conversations just because you ask XD bootlickers

            • OsrsNeedsF2P@lemmy.ml
              8·
              1 year ago

              It would prove that Valve is refusing to replace your broken Steam Deck and that you were cooperating with support

              • Scrubbles@poptalk.scrubbles.techEnglish
                6·
                1 year ago

                Or prove that they did something stupid to their deck and valve is following their warranty rules which obviously why OP is being so closed off about it

            • Mambert@beehaw.org
              5·
              1 year ago

              Now you’re making claims that valve isn’t helping you, and not showing evidence of it.

              If you can’t show it, you don’t know it.