Those who take their Samsung Galaxy device to a repair store may get it back in pieces, since Samsung forces service providers under certain conditions to disassemble devices instead of repairing them, and to send the customer's personal data to the company. iFixit is therefore ending its cooperation with Samsung.
  • herrcaptain@lemmy.ca
    253·
    6 months ago

    Even more dramatic is that if a repair service provider discovers a third-party spare part that was installed in a Galaxy device as part of a previous repair, they must immediately disassemble the smartphone, tablet or notebook into its individual parts and inform Samsung of the details of the respective incident.

    Well this feels illegal (or certainly should be). Imagine taking your car in for a repair only to find out the shop functionally scrapped it and told on you to Ford, all because they noticed you had changed a tire.

    • Got_Bent@lemmy.world
      128·
      6 months ago

      Funny you mentioned that. I was out with my daughter a couple days ago and she got a flat that had to be replaced. She was legitimately worried that Toyota would void her warranty for not buying a tire from the dealership. Nevermind that we were out in rural nothingness with no Toyota dealership to be found.

      • TheDarksteel94@sopuli.xyz
        107·
        5 months ago

        Honestly, that’s pretty close to what could’ve been if the Right to Repair act for cars didn’t pass back when it did.

    • snekerpimp@lemmy.world
      69·
      5 months ago

      “You used a non-Ford approved part. For your safety, we have disassembled your vehicle and reported you to the consumer protection police. You have lost your license and the full balance of your loan/lease is due in 24 hours.”

      • Duamerthrax@lemmy.world
        6·
        5 months ago

        Ford: “Please only use certified Firestone Tires with your Explore. We’d hate for your SVU to unpredictably roll over. Better for it to predictably roll over.”