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Technology@lemmy.worldEnglish · 9 months ago

Air Canada must honor refund policy invented by airline’s chatbot

arstechnica.com

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Air Canada must honor refund policy invented by airline’s chatbot

arstechnica.com

L4sBot@lemmy.worldMB to

Technology@lemmy.worldEnglish · 9 months ago

Air Canada appears to have quietly killed its costly chatbot support.

Air Canada must honor refund policy invented by airline’s chatbot::Air Canada appears to have quietly killed its costly chatbot support.

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9 months ago
Turns out firing your human employees and replacing them with artificial “intelligence” has a cost.

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