What responsibility do Canadian airlines have to passengers as the summer travel season gets in full swing? What are your rights as a traveller? Here’s what you need to know.
What responsibility do Canadian airlines have to passengers as the summer travel season gets in full swing? What are your rights as a traveller? Here’s what you need to know.
I’m pretty sure they deny every claim the first time. A lot of people won’t make a fuss and it saves them a lot of money. If you follow up, only then will they actually look at your claim.
We should really amend the law to be “and if they incorrectly deny a claim they have to pay 10 times more”. Enough to make it cost more than it’s worth if they do it intentionally, not enough to bankrupt them…
A penalty at least. It might help all these cases backing up the system if there was a disincentive to doing so