• dubbel@discuss.tchncs.deOP
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      1 year ago

      I mean, this is a light-hearted meme, no offense to the people actually fixing things.

      But at a company like GitHub the first status update should be and probably is created semi-automatic (just approved by a human). Afterwards they should follow a process to assign an incident communication lead, who takes over all communication so that the rest of the team can work on fixing the incident.

      @GitHub: Hire me for more incident response tips from the backseat! :P