UnitedHealth uses AI model with 90% error rate to deny care, lawsuit alleges
arstechnica.com
For the largest health insurer in the US, AI's error rate is like a feature, not a bug.

UnitedHealth uses AI model with 90% error rate to deny care, lawsuit alleges | For the largest health insurer in the US, AI’s error rate is like a feature, not a bug::For the largest health insurer in the US, AI’s error rate is like a feature, not a bug.

  • MotoAsh@lemmy.worldEnglish
    18·
    1 year ago

    It’s what they trained the AI on. The AI wasn’t to help the insured’s situation. It’s so they can employ fewer agents.