I had a person tell me in game they hate black people, then left a comment on my profile referring to black people as black monkeys. I reported them. About five times. Steam does nothing. Their comment would be still up if I haven’t removed it manually after one of many reports resulting in nothing. Their profile is full of proof of it being a long term continuous effort. Their account has a high level, which makes me think it may be why Steam seems to be protecting them. I reported people in the past and stuff was done about it. It’s my first time dealing with blatant racism AND no moderation effort from Steam. I even ended up messaging steam support about my concerns and got a generic response which amounted to nothing.

I see people speaking up about poor moderation on other platforms, so I chose to speak up about Steam’s as I’m really tired of this bullshit.

  • schmidtster@lemmy.world
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    1 year ago

    I wonder if the amount of reports a user has previously accounts into anything?

    If a user has a high ratio of reporting and low issue rates it would make sense to investigate each report fully instead of quick initial decisions.

    You may not be meaning to be abusing the system, but I wouldn’t be surprised if Steam has anti abused measures in place that could be a factor here.