Assuming the intent is to manage problems by rooting out causes (typically plural) and addressing them, yes.
If the intent is to preserve the status quo my diffusing responsibility to other involved parties then it’s about deflecting blame.
So if Google is less about providing a quality public service than increasing revenues while providing less service (the latter is to be expected of a publicly owned company following shareholder primacy) then it’s moreninterested in deflecting blame than finding public-serving solutions.
It’s important to identify the cause of a problem if you hope to fix it.
Assuming the intent is to manage problems by rooting out causes (typically plural) and addressing them, yes.
If the intent is to preserve the status quo my diffusing responsibility to other involved parties then it’s about deflecting blame.
So if Google is less about providing a quality public service than increasing revenues while providing less service (the latter is to be expected of a publicly owned company following shareholder primacy) then it’s moreninterested in deflecting blame than finding public-serving solutions.