Having attempted to set up a paid infrastructure on Oracle and not being able to because their backend systems are shit and the support people there are idiots, I’d have to agree. I couldn’t get my tenant ID associated with a support contract, even after a continuous week of exploring every support option and talking to support rep after support rep on phone and chat. I just wound it up and moved on.
I’d say Infosys is probably doing them a favour.
Having attempted to set up a paid infrastructure on Oracle and not being able to because their backend systems are shit and the support people there are idiots, I’d have to agree. I couldn’t get my tenant ID associated with a support contract, even after a continuous week of exploring every support option and talking to support rep after support rep on phone and chat. I just wound it up and moved on.