It’s not us, it’s you. It’s with a heavy wrench that we have decided to end our partnership with Samsung. Despite a huge amount of effort, Samsung’s approach to repairability does not align with our mission.
If you’re replacing your phone surely it’s better that it doesn’t come with the charger (from an environmental point of view), since you don’t have to ship it back and they don’t have to ship you a new one. And what does it matter if they’re on different ships? It would still be pretty much the same amount of emissions released, which is probably less than the amount needed to drive it to your house. Adding the extra packaging for two separate items isn’t great though, and I agree that as a customer it isn’t great to get less for the same price.
If you’re replacing your phone surely it’s better that it doesn’t come with the charger (from an environmental point of view), since you don’t have to ship it back and they don’t have to ship you a new one. And what does it matter if they’re on different ships? It would still be pretty much the same amount of emissions released, which is probably less than the amount needed to drive it to your house. Adding the extra packaging for two separate items isn’t great though, and I agree that as a customer it isn’t great to get less for the same price.