• Sam_Bass@lemmy.ml
    link
    fedilink
    arrow-up
    13
    arrow-down
    1
    ·
    3 months ago

    Anything customer service related. Id be afraid id get into a yelling match with some

    • NaturalViber@lemmy.world
      link
      fedilink
      arrow-up
      7
      ·
      edit-2
      3 months ago

      I used to think this way. I am a service plumber. I’m at the point where every plumbing company is hiring. If a customer wants to be disrespectful to me, there is a fine line where I am not going to put up with their shit. Pun intended. Hell… I’d probably get a raise if I were fired.

      I’m not saying a yelling match will be involved, thats not my style, but man I deal with entitled people on a daily basis. Most recent was a woman who called for repairs. We told her the hourly rate and about how long it will take. We told her it would take about 3 hours + parts. I finished in 2, with way less parts than I thought I would need. It was a 30 minute ordeal between calling the office and negotiating prices… She thought that was too much money, even though she agreed for even more billable hours and I finished the job faster than expected.

      It’s hit or miss man, and its the worst part of my job is dealing with customers… Yes, I said that, dealing with literal shit half the time is not as bad as having to deal with some of the customers out there.

      • Sam_Bass@lemmy.ml
        link
        fedilink
        arrow-up
        1
        ·
        3 months ago

        Thats why i cant do that kind of stuff. Direct interaction with a customer i mean. Wouldnt last a week.