The site is for a reddit subreddit ( r/futurology) making its fediverse migration. We’re almost ready to launch, but some people seem to have trouble registering & logging in. Obviously we want to understand why before we open it up.
If anyone wants to help and has a few moments it would be great if you could test joining. If successful, leave a post/comment in the site’s meta section. If not, could you leave a comment here, with a description of the problem and any error message. The developer has asked if you have problems with the site, could you try logging in a second time here - https://a.futurology.today/ (it will better track error messages).
I tried creating an account, but never got the email confirmation. Everything seemed to work until that point.
Thanks. It seems email verification is what is causing most of the problems.
Mine came through just now and I logged in successfully.
Sure ill go try. Loved that subreddit
Edit:
Done. I am using sync if that helps. I did have one problem, i overlooked the email requirement to sign up. I havent seen an email requirement yet on an instance. When trying to sign up it would have been helpful to have that omission pointed out. It did nothing at all when first trying to sign up.
Thanks for this, I’m passing it on to the developer. We’ve been assuming email verification is important to combat bots/trolls. I’ll bring up the observation it isn’t widely used. It often seems to be something to do with problems we’ve been having.
Oh glad to help. It is obvious once i reviewed, but the biggest “problem” was no response from the submit button when i didnt put in the email address. For me, and other dumb dumbs, is i wasnt sure if the submit button was doing anytbing or if it was broken.
If you stop shouting in the title of !futurology@futurology.today, I’ll be able to join without feeling like I did something wrong 🥺
You’ve reminded me there’s an error there (confusion with nomenclature) that I’ll go & fix.
Narrator voice: @lugh@futurology.today didn’t fix it.
I tried to create an account. I submitted my info, and got a Network Error banner, but was landed on the same page, with my info still in the fields. I checked my email in case it had actually gone through and I’d had a welcome email, but did not. So I re-entered the password/captcha and got a different error (I can’t remember, sorry).
Then I reloaded the registration page and tried again, but this time was told an account with my user/email already existed. I checked my email again, still no email. Then I tried to log in, but got the Email Not Verified error.
Still no verification email. Nothing in spam. Account was my user at your instance.
Addendum: this may have nothing to do with your issues, but! the instance feddit.uk had all sorts of trouble with verification emails never even making it to the recipient spam folders, because the emails were getting flagged as spam/suspicious at the provider level, and they were subsequently blacklisted by Spamhaus.
I just looked on Spamhaus and futurology.today is not blacklisted, but you still may be getting flagged as spam at a higher (lower?) level than the user’s inbox filter.
feddit.uk ended up asking affected users to request verification directly via email, which were then manually approved.
Thanks, hadn’t thought of that, we’ll look at it.
